How to fix checkout issues

1. Only map the purchase event as checkout. Click any MMP below to jump to setup instructions:
   • Adjust
   • AppsFlyer
   • Singular
   • Kochava
   • Tenjin
   • Branch

2. Pass over the correct checkout revenue

Only send revenue that you generate from direct user payments for digital or physical goods or services.

Send:

• Purchases of IAPs such as in-game items, currency, boosters, etc.
• Subscriptions (but only when the user is actually billed, not during a free trial)
• Food delivery orders, ride-sharing or taxi rides (send the full price the user is paying)

Do not send:

• Predicted revenue or predicted LTV
• Revenue from government subsidies or grants
• Revenue from referring the user to another company’s products or apps, or from the user’s purchases on another app/website (if, for example, you run a rewards app that refers users to other apps)
• Revenue from showing advertisements in the app

Always send the full value the user is being charged (including all taxes and fees). If the transaction is not in USD, you may send the local currency amount and specify the currency of the transaction, or have your MMP handle the currency conversion to USD using the exchange rate of the day. Contact your MMP representatives if you have questions about currency reporting and exchange in checkout postbacks.